Frequently Asked Questions
Everything you need to know about shopping at Obsidian Games—from limited drops to delivery details.
What is the shipping timeframe for new collection drops?
Due to the exclusive nature of our releases, standard shipping typically takes 5-7 business days. For pre-order items, please check the specific shipping date listed on the product page.
How do I ensure I select the correct size?
Obsidian Games apparel often features an oversized, streetwear-inspired fit. We provide a detailed size guide with exact measurements on every product page to help you find your perfect match.
What is your return policy for limited edition items?
We accept returns within 14 days of delivery, provided the items are unworn, unwashed, and in their original packaging with tags attached. Please note that certain 'Final Sale' collaboration pieces may not be eligible for return.
Do you offer international shipping?
Yes, we ship our collections worldwide. International delivery times and shipping costs vary by location and will be calculated automatically at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Klarna and Afterpay.
How should I care for my Obsidian Games garments?
To preserve the quality of our high-density prints and premium fabrics, we recommend washing items inside out in cold water and hanging them to dry. Avoid ironing directly on any graphic elements.